The Joint Chiropractic - Extremely Poor customer service . I have been a member since 2013 joined in league city texas. I moved to Austin 2015 and the Whitestone branch transfers me over . This past 7-8 months have been ho
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New ReviewerExtremely Poor customer service .
I have been a member since 2013 joined in league city texas. I moved to Austin 2015 and the Whitestone branch transfers me over .
This past 7-8 months have been horrible service from this particular branch . Someone deactivated me by mistake they system displayed I was deceased, but they were still charging my credit card . After months of trying to fix it I still have no resolution . I have called the corporate number 3 times left detail messages every time .
I have called the owner and text the owner Kevin Stuts 512-970-**** several times still no resolution.
I did not sign nor canceled my membership it was solely done by someone who worked there by canceling the wrong person.
I am so disappointed in this owner and his locations for the poor customer service . Member since 2013 and this is how they treat members .
User's recommendation: Very pissed off !
The Joint Chiropractic Cons: Fraudulent charges, Poor customer service, I hate to be turned away in an emergency.
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